Privacy complaint to an organisation

Consumer · AU

A first-step privacy complaint that identifies the event, impact, evidence and requested response.

Who it is for

A person who wants to complain directly to an organisation or Australian Government agency before approaching the OAIC.

When to see a lawyer instead

Contact the OAIC or a lawyer if the organisation does not respond within 30 days, the response is unsatisfactory, identity theft or safety is involved, or another complaint scheme may apply.

What you will fill in

• Organisation or agency
• Privacy contact or team
• Your full name
• Incident date
• What happened?
• How were you affected?
• Evidence available
• Outcome requested

Source: BIXSO staff-drafted from Office of the Australian Information Commissioner privacy complaint guidance.

This is legal information, not legal advice.